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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Amy Kennedy

Amy Kennedy

August 11, 2026

5  out of  5
rating by Amy Kennedy
"Amanda was a phenomenal help! I can truly say I have never dealt with anyone that was better or more knowledgeable than her. She is truly amazing! So excited to become a member of the State Farm family!"
We responded:
"Thank you so much for your wonderful feedback of us here at Tyler Shank’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Tyler Shank’s Insurance Team "
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Brycen Johnson

August 7, 2026

5  out of  5
rating by Brycen Johnson
"Charly was absolutely awesome and easy to work with!"
We responded:
"Thanks so much for the amazing review, Brycen! We really appreciate your support here in Williamstown. Just reach out anytime if you need us - we’re here for you. "
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David Jones

August 5, 2026

5  out of  5
rating by David Jones
"Fantastic gentleman to work with. Everything has been extremely easy with my transition to State Farm thanks to Tyler's help. Would recommend to anyone in the area looking for quality insurance and a very friendly and helpful agent."
We responded:
"Thank you so much for the 5 stars, David! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Randall Harow

August 3, 2026

5  out of  5
rating by Randall Harow
"Amanda is amazing at the job. I am very happy with my savings on my auto policy and the process was done to my convenience."
We responded:
"Thank you so much for your kind review, Randall!  If you need insurance assistance, we are just an email or call away! - Tyler Shank, your State Farm Agent   "
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Regina Long

July 30, 2026

5  out of  5
rating by Regina Long
"It was great talking to My rep he fast and efficient and gave me a great quote"
We responded:
"Regina, thank you for the amazing review! Our Williamstown insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Tyler Shank, your State Farm Agent "
Profile photo of BINIYAM TADDESE G/MICHAEL

BINIYAM TADDESE G/MICHAEL

July 29, 2026

5  out of  5
rating by BINIYAM TADDESE G/MICHAEL
"The customer service Representative (Amanda) was the best. She is professional and helpful."
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Tyler Shank’s team. "
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Kimberlin Houston

July 21, 2026

5  out of  5
rating by Kimberlin Houston
"Great agency, wonderful customer service.Amanda was exceptional helpful and is so pleasant to work with."
We responded:
"Thank you for your review, Kim. It was great speaking with you today and thank you for trusting us with your insurance. "
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Nutt Dogg

July 20, 2026

5  out of  5
rating by Nutt Dogg
"Bridget is so helpful and made everything so easy, she went above and beyond to make sure I got everything i needed for the price i wanted. 10/10"
We responded:
"Thank you for the review Ms. Dogg!! Amy is amazing and works hard for our customers. Thank you for trusting us with your auto and renters insurance. "
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Sharee Brumbaugh

July 15, 2026

5  out of  5
rating by Sharee Brumbaugh
"Charly was so helpful! She went above and beyond for us!"
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Holly Daugherty

July 9, 2026

5  out of  5
rating by Holly Daugherty
"We worked with Garrett Ryan and it was a great experience. He was kind, informative, professional, and diligent in his follow-up. I would highly recommend!"
We responded:
"Holly, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Tyler Shank’s Team!"
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Chris Davis

July 6, 2026

5  out of  5
rating by Chris Davis
"Quick and friendly service."
We responded:
"We appreciate your review, Chris. We are so happy that you had such a wonderful experience with State Farm Agent Tyler Shank’s Team here in Williamstown ! "
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Cooldork Playz

July 2, 2026

5  out of  5
rating by Cooldork Playz
"This is my second time going through them"
We responded:
"Cooldork, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Tyler Shank’s Team!"
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Shantelle

June 30, 2026

5  out of  5
rating by Shantelle
"Great agent and was very helpful"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Tyler Shank’s Team! We deeply appreciate your kind words here in Williamstown . "
Profile photo of Nestor Coy

Nestor Coy

June 30, 2026

5  out of  5
rating by Nestor Coy
"Garret was amazing at helping me find the right car insurance that fits my budget. He helped me save over one hundred dollars a month on a current competitor car insurance policy I had. I highly recommend you call Garret for all your insurance needs!"
We responded:
"Nestor, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Tyler Shank’s Team is just a call or email away!"
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Jasmine Lewis

June 26, 2026

5  out of  5
rating by Jasmine Lewis
"Always quick great service. My rates rarely go up and they have many opportunities for discounts. Have used them as long as I’ve had insurance!"
We responded:
"Thank you for taking the time to leave such a great review, Jasmine. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Joey Boggess, Realtor

June 25, 2026

5  out of  5
rating by Joey Boggess, Realtor
"This office always does a great job of communicating anytime we need anything. Whether it's buying investment property, trading cars, etc, Tyler Shank State farm and his staff always take good care of us!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Tyler Shank’s Team. "
Profile photo of Lori Cleland

Lori Cleland

June 22, 2026

5  out of  5
rating by Lori Cleland
"Very affordable rates
Charley was great at explaining everything!!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Tyler Shank’s Team! We deeply appreciate your kind words here in Williamstown . "
Profile photo of Holden Barton

Holden Barton

May 29, 2026

5  out of  5
rating by Holden Barton
"Friendly, patient, listened to my needs, and got me a great deal."
We responded:
"Wow, thank you for the 5-star review, Holden! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Profile photo of Maureen Vanskiver

Maureen Vanskiver

May 28, 2026

5  out of  5
rating by Maureen Vanskiver
"Amanda was such an absolute joy to deal with! Very helpful friendly informative and professional!! Very good service! I'm very happy she reached out to me after my online search for better/cheaper insurance than our previous company we'd had for over 8 yrs! Thanks so much! Maureen Vanskiver"
We responded:
"Thank you so much for the 5-stars, Maureen! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Tyler Shank’s Team anytime."
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Brett Fluharty

May 28, 2026

5  out of  5
rating by Brett Fluharty
"Tyler’s office made everything super easy with us purchasing a new home and switching insurance providers. Garrett was awesome to work with and communication was amazing to make sure everything was taken care of!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Tyler Shank’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Profile photo of Ilikai Johnson Beer

Ilikai Johnson Beer

May 21, 2026

5  out of  5
rating by Ilikai Johnson Beer
"Update. Local agency helpful. However state farm dropped us. No evident reason. I see this happening at lot with state farm.
Amanda was very helpful with our insurance needs. I would highly recommend anyone needing insurance to call her. She made the process very easy and answered all of our questions."
We responded:
"Ilikai, thank you for the review! We truly appreciate the feedback. Thank you for your business and trusting us with your insurance. "
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Mark

May 15, 2026

5  out of  5
rating by Mark
"Switching to State Farm saved me 1/2 of the premium I was paying to progressive insurance and working with Charlie was an absolute pleasure. I have no problem with giving a five star rating to her and this agency!"
We responded:
"Hi Mark. We appreciate the review, even if you did just cause mayhem with saying we are Allstate. That’s ok. Like a good neighbor, we won’t hold it against you here at State Farm!!! Thank you for trusting us with your insurance needs. "
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Kerry Clark

May 11, 2026

5  out of  5
rating by Kerry Clark
"Charly with Tyler Shank was amazing. I switched from another insurance agency and the change has been so easy. I highly recommend Tyler Shank and his office."
We responded:
"Thank you for the amazing review, Kerry! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Profile photo of Amber McKinney

Amber McKinney

May 11, 2026

5  out of  5
rating by Amber McKinney
"Garrett Ryan was very helpful explaining policies to me and what I could do with including auto, renters and life insurance. He listened ,answered my many questions and explained everything very clearly. I switched to State Farm and had a great experience doing so."
We responded:
"Amber, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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london

April 25, 2026

5  out of  5
rating by london
"I was quite surprised with how quick and easily they got me on their insurance, I got a fair quote it may have taken all of 5 minutes to do. Charly who helped me through it was Awsome."
We responded:
"london, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Tyler Shank’s Team!"