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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Richard Milbourne

Richard Milbourne

June 7, 2025

5  out of  5
rating by Richard Milbourne
"This branch right here is amazing. It don’t matter what is going on they will work with you and SAVE you money. I have insurance on Auto (Full Coverage), Renters, and Life paying what most my age pay for just Auto. There’s one person I’d like to give a shout out to here and that’s Garrett. You know how some people can make you feel like you’ve known them for years, well that’s him. He's not that fake smile and happy tone you get in customer service. Garrett will not only look far and wide to save you money but make you feel happier by the time you say goodbye. Hands down recommend THIS branch to anyone looking for insurance. It has that “ We family” feel to it. Did I mention you can text your agent! Yes I do mean text!"
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Helen Kowatch

June 6, 2025

5  out of  5
rating by Helen Kowatch
"Most helpful. Understood my concerns and found the right policy for me. Thank you Charlie"
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Theresa

June 5, 2025

5  out of  5
rating by Theresa
"I've been looking for affordable insurance and was about to give up when someone told me to contact State Farm and just like that they quoted me something I can afford thank you State Farm ❤️"
We responded:
"Thank you for the great review, Theresa. We work hard to give not only a great price, but great service. "
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Tracy Gains

June 5, 2025

5  out of  5
rating by Tracy Gains
"Garrett at Tyler Shanks State Farm was extremely knowledgeable and accommodating of my needs ."
We responded:
"Thank you for the great review, Tracy. Garrett works hard for our customers. We appreciate you trusting us with your insurance needs. "
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Carley Sutton

June 3, 2025

5  out of  5
rating by Carley Sutton
"Garrett was very helpful and punctual when I text in needing too add a new driver to my policy. He made sure to ask questions to get us the best discounts for a student driver."
We responded:
"Hi Carly. Thank you for trusting us with your insurance needs. "
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Luca Mercet

May 30, 2025

5  out of  5
rating by Luca Mercet
"Garrett was incredibly helpful and insightful with other policies I hadnt previously considered! I am so thankful for the help"
We responded:
"Thank you for the review, Luca. We appreciate you trusting us with your insurance needs. "
Profile photo of Mark

Mark

May 29, 2025

5  out of  5
rating by Mark
"Switching to Allstate saved me 1/2 of the premium I was paying to progressive insurance and working with Charlie was an absolute pleasure. I have no problem with giving a five star rating to her and this agency!"
We responded:
"Hi Mark. We appreciate the review, even if you did just cause mayhem with saying we are Allstate. That’s ok. Like a good neighbor, we won’t hold it against you here at State Farm!!! Thank you for trusting us with your insurance needs. "
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Cole Metz

May 12, 2025

5  out of  5
rating by Cole Metz
"Always great to work with"
We responded:
"Thanks for the review, Cole!!!"
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Cody Moore

May 7, 2025

5  out of  5
rating by Cody Moore
"Garrett did an awesome job saving us money and getting us more services at the same time!"
We responded:
"Thanks for the review, Cody!! We love being able to save people money and provide them with better coverages. We appreciate your business. "
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Lorie Rumbaugh

May 5, 2025

5  out of  5
rating by Lorie Rumbaugh
"Amanda was super wonderful to deal with. She answered each and every question. Bonus she was able to save me money!"
We responded:
"Thank you for the review, Lorie. We appreciate you trusting us with your insurance needs. "
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Chelsea Cobb

May 1, 2025

5  out of  5
rating by Chelsea Cobb
"Garrett was great! He helped us save several hundred dollars a year and was very easy to work with!"
We responded:
"Thank you for the great review, Chelsea. I’m glad to hear you got such great savings. Thank you for trusting us with your insurance. "
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Katie Nestor

April 16, 2025

5  out of  5
rating by Katie Nestor
"Garrett did a great job of taking care of my questions and getting me set up with a new policy quickly! I highly recommend Tyler Shank, State Farm for all of your insurance needs!"
We responded:
"Thank you for the great recite, Katie. We appreciate the kind words and trusting us with your business. "
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Sonshyne Babb

April 16, 2025

5  out of  5
rating by Sonshyne Babb
"Garrett is the absolute awesome sauce! He called me just to check in and come to find out - he was able to save me almost $50 a month! And we added renters insurance too. Thank you again, garrett :)"
We responded:
"Thank you for the kind words!! We truly do appreciate the opportunity to earn your business. "
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Tiffany Berry

April 14, 2025

5  out of  5
rating by Tiffany Berry
"Super helpful, great deal, friendly. 10/10/"
We responded:
"Thank you for the great review, Tiffany!!"
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Regina Leftwich

April 4, 2025

5  out of  5
rating by Regina Leftwich
"Garrett was extremely helpful in resolving the issue I had. I appreciate his efforts in the quick responses, communications, and offering ways to be of service moving forward. He possess a great can-do attitude and has a perfect balance of being professional and personable! Definitely recommend reaching out to him for your insurance questions and needs!"
We responded:
"Thank you for the amazing review, Regina. Garrett works hard to make sure our customers are taken care of. "
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B Hilliard

April 2, 2025

5  out of  5
rating by B Hilliard
"Polite, professional, and to the point."
We responded:
"Thank you for the review. "
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Christina Anderson

April 1, 2025

5  out of  5
rating by Christina Anderson
"Garrett Ryan is a great source of information and help with all your insurance needs and questions! Give him a call!!!"
We responded:
"Thank you for the review and trusting us with your insurance needs. We look forward to earning your business!!"
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Gary Carpenter

April 1, 2025

5  out of  5
rating by Gary Carpenter
"I can’t thank Garrett enough for his hard work, dedication and commitment to his job!!!"
We responded:
"Gary, we appreciate you taking the time to leave such positive feedback. We appreciate you. "
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Chloe Ryan

April 1, 2025

5  out of  5
rating by Chloe Ryan
"Garrett is a great insurance professional!!"
We responded:
"Thank you for the review, Chloe!!"
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Scott Athey

March 28, 2025

5  out of  5
rating by Scott Athey
"Amanda was fantastic!! Very insightful and helpful id recommend her any day."
We responded:
"Thank you for the great review, Scott. "
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Matthew Civay

March 25, 2025

5  out of  5
rating by Matthew Civay
"Amanda helped me today and she was wonderful! Switched me over from progressive and saved me a ton of money!"
We responded:
"Matthew, thank you for the great review. We appreciate your business. "
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Casey Sadler

March 25, 2025

5  out of  5
rating by Casey Sadler
"Very professional answered all my questions and educated me on things I was unaware of. Also got a better deal and better coverage than what I had."
We responded:
"Thank you for the great review, Casey. I’m glad to hear you had such an amazing experience. "
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Corey Selden

March 24, 2025

5  out of  5
rating by Corey Selden
"Amanda did a fantastic job. One of the best customer service agents ever!"
We responded:
"Thank you for the great review, Corey. "
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Channing Hupp

March 21, 2025

5  out of  5
rating by Channing Hupp
"Garrett is really great to work with! he takes in what you say and listens and he does a great job at what he does!"
We responded:
"Channing, thank you for the great review. We appreciate the great feedback. "
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The Pattens

March 13, 2025

5  out of  5
rating by The Pattens
"Garrett was great to work with and very responsive."
We responded:
"Thanks for the review. We love the positive feedback. Thank you for trusting us with your insurance needs. "